Future Technologies

FeaturePlus is a hosted telephony system ideally suited to small businesses, branch offices and mobile workers.
The service is feature rich and has an emphasis on control and administration, allowing you to configure the system exactly to your business’s requirements (even if these requirements frequently change).

With this versatility you can manage your business more effectively by ensuring you never miss a call, at a price you can afford and without having to buy an expensive PBX..

The benefits of FeaturePlus

Through having complete on-line control of the service and its features - such as call forwarding, call transfer and voicemail-to-email - a user can ensure that, no matter what they are doing and wherever they are, they will never lose a call.

Other benefits of switching your customers to the service include:

• More efficient call handling with features like attended and unattended call transfer
• The customer can keep their number, reducing their cost of change*
• Lower cost calls for all call types
• Zero-rated calls to your other FeaturePlus numbers meaning zero-rated site to site and internal calls
• Reduced line rentals
• Plug and play hardware with a user friendly, intuitive 'On screen' system

* Depending on who the current provider is

How does it work?

FeaturePlus can be use with either analogue phones or IP Phones. The hardware comes pre-configured and is delivered and ready to use in a matter of days, not weeks. The 'On Screen' interface opens up access into a brand new world where your customers are in control of what happens to their telephone calls - be it handling inbound calls or managing how calls are made.

Calls are routed over a broadband connection , so your customers will benefit from our lower calling costs. Couple this with FREE site to site calls and reduced line rentals and you will see a reduction in your telephone bills and yet experience improved functionality with this service.

Who is it aimed at?

The service is ideal for a multi-sited business with branch offices (up to 7 extensions) or a business with home/remote workers; as well as the above benefits these businesses can take advantage of remote user management (including moves, adds and changes), a unified short-code dial plan for all users and zero-rated site-to-site calls.

FeaturePlus Premium is the enhanced version of the service that provides the optimal user experience. It centres on the Cisco SPA 5XX series IP Phones, Cisco's latest IP handsets manufactured to deliver the finest acoustic performance and best service reliability, as well as value added features including Music on Hold and Call Recording.